Our philosophy is not just to welcome guests, but to welcome them home.
Every year around 30% of the guests at Katathani Phuket Beach Resorts are return vistors. To thank them, in 1995 we founded the Katathani Privilege Club or KTPC as a way of honoring our regular patrons with a warm welcome back. Today we have more than 3000 KTPC "family" members.
Privilege members of our luxury Kata Noi hotel are entitled to receive packages of exclusive benefits and special discounts.
Katathani's philosophy is the guiding principal behind all of our staff training. We have a dedicated Customer Relations Department to ensure that every department in the resort--from Front Desk to Housekeeping--provides the warmest welcome and most attentive service for our guests throughout their stay. They focus on continuous quality improvement by conducting guest surveys, providing feedback forms, and noting every customer request or complaint for follow-up at the daily management meeting.
Please help us by sharing your comments any time during or after your stay. We want every guest to depart looking forward to another welcome home to the Shores of Serenity.
To reach our Customer Relations Department, please contact
Katathani Phuket Beach Resorts
14 Kata Noi Rd. Karon Muang Phuket 83100 Thailand
Tel. +66 76 318 350 to 26 ext.1536
For more information on or to register to join the KTPC